Monday, January 28, 2013

Moon Palace Resort - Cancun

Today is my last day here in Cancun as I head home in just a few hours.  I arrived on Wednesday, January 23rd and have been busy for the last 4 days managing a group of over 1400 people as they attended their annual company meeting.  Here's a bit about what onsite management involves:

  • Welcoming guests as they arrive
  • Directing them to our private check-in area and then to the welcome food and beverage
  • Answering questions regarding transfers, agendas, excursions, etc.
  • Assisting with special requests (wheelchair , flight changes, etc.)
  • Arranging for food and beverage to be set up on time for meetings and seminars
  • Directing guests to the right rooms for their classes
  • Problem solving and being available for any issues that may arise
  • Checking, double checking, triple checking all room assignments, flights, transfers, etc and making any necessary changes
  • Keeping on top of all events and activities to be sure that each of these has the correct food, bar set up, beverages, tables and chairs, etc. 
  • Being on hand to ensure that all guests needs are taken care of
  • Assisting guests as they depart
  • Managing flight cancellations, transfers, room check out issues, etc.
The guests are all gone now and I was able to spend some time exploring this beautiful resort.  All I can say is this is a fabulous place to spend a vacation.  Here are some pictures from my time here:

A day at the beach

A view of the pool from the Sunrise Lobby

Another view of the pool

Lounge chairs on the water's edge - awesome!

Room service breakfast - just before I head out
Kids pool at the resort

A view of my room - before I messed it up with luggage

Company White Hot Party -
we had to bring it inside b/c of the wind, but they did a great job making it look beautiful.

Saturday, January 12, 2013

New Year, New Resolutions

It has been a busy year full of new experiences and new opportunities. As such, I have been remiss in keeping this blog up. I know there are many out there who I can help as they think about their upcoming vacations. I want to be the one you come to when you have questions and are ready to make plans.

With that said, here is a little summary of our learning and travel opportunities this past year:
Girls Cruise to the Bahamas
Yacht Sailing in Key West
Village People in the Caribbean
Senor Frog's in Nassau
Fabulous waiters onboard
Making wonderful quilting friends in Alaska
Space Needle in Seattle
Watching the Lumberjacks in Ketchikan, Alaska
Hanging out at the Red Dog Saloon in Juneau, Alaska
A tree in Central Park - on the Allure of the Seas
Visiting the forts of Nassau, Bahamas
Dancing with a pirate
Comparing ship sizes
Hanging out with Gloria
Trick-or-treating on Halloween in the Caribbean
Catching up with old friends
Exploring St. Maarten
Fun Jeep Tours
MS Walk at Sea - fundraising
Being awarded Outstanding Sales Achievement (highlight of my year)
I will work hard this year to keep this blog updated .  Stay tuned!